myLottery Support / Students are in SIS but not found in myLottery
A students demographic information (name, birthdate, grade level, campus) might be different in myLottery vs. SIS.
1. Click Find Matching Lottery Applicant.
2. Enter the student's name in the Search bar.
3. If the correct student's name shows up, click Match.
4. Check the provided table to see if there is information highlighted in red. If the information is wrong, correct it by going to the source listed.
5. When the information correctly matches and there is no red highlight. Click Confirm Match.
It’s possible that the parent already had the Aspire link, possibly for a sibling for example, and added another student into the SIS without completing an application through the school.
1. Complete an application for the student:
2. If the parent is not found during the search, go to the school website to the Enroll-Now page and create an application here with the student information.